Apply online for ITC Infotech Recruitment drive 2022-2023 for freshers and experienced professionals. ITC Infotech job openings in India for the vacancies of entry level engineers and IT jobs. All the Interested and also eligible candidates can apply online for ITC Infotech careers in India through the provided official registration link. Candidates should practice ITC Infotech placement papers to crack the written exam and online test. If you are looking for ITC Infotech Infotech Jobs then you must check ITC Infotech latest Test Pattern and Syllabus For Freshers.

ITC Infotech Recruitment is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus Recruitment drive 2022 also. Here we are providing all details about the ITC Infotech vacancy. Candidates will be required to make sure they fit for the eligibility criteria such as educational qualification, and age limit as such and if they find themselves relevant then they could get down to the ITC Infotech Recruitment form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs required to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.

ITC Infotech Recruitment 2022

ITC Infotech is a leading global technology services and solutions provider, led by the Business and Technology Consulting. ITC Infotech provides their business-friendly solutions to help clients succeed and also be future-ready, seamlessly bringing together strong industry specific alliances and the unique ability to leverage domain expertise from ITC Group businesses. The company provides technology solutions and best services to enterprises across industries such as Healthcare, Banking & Financial Services, Manufacturing, Travel, Consumer Goods, and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

ITC Infotech Recruitment 2022 – Job Description

• You will Provide Level 1 support for end user issues and also convey resolutions to end user queries 
• You need to Properly escalate unresolved queries to the next level of support 
• You will Log, Route, Track, and redirect problems to the correct resources 
• Work as a Single point of contact for the end users related to Requests 
• You will Act as an interface between the third-party vendors to coordinate, track and follow up till the end of ticket lifecycle. 
• You need to Provide Remote resolution to queries where applicable 
• You will Ensure proper recording, better documentation, and closure
• You need to Install and configure Intelerad’s software solutions remotely on the Linux and/or Windows servers 

• You will Perform complex server additions, software upgrades, better configuration changes and disaster recoveries 

• Work to Perform 3rd level support in the areas of changes 

• Actively Participate in operational tasks with best multiple products 

• You will Identify, assess and implement improvements to processes and new technologies to deliver a better product 

• You will Develop scripts and automation to improve the efficiency of system administration 

• Need to Participate in training new staff members 

• You will Create, maintain and improve documentation 

• Work to Participate in on-call rotation to assist with emergencies reported after hours 


ITC Infotech Recruitment 2022 – Roles and Responsibilities

• Responsible for Troubleshooting network problems And also IP address auditing. 
Monitor company performance and ensure network availability and reliability. You will 
Monitor system resource utilization, and capacity planning for office infra. 
• You will Provide Level-2 support and also troubleshooting to resolve day-to-day issues. 

• Effectively Work within established configuration and also change management policies to ensure awareness, and success of changes made to the network infrastructure. You will 
Select and implement security tools, policies, and give procedures in conjunction with the company’s security team. 
• You need to Liaise with vendors and other IT personnel for problem resolution.

ITC Infotech Recruitment 2022 – Eligibility Criteria

• Have Overall, 1- 2 years of work experience in technical support environment 
• Understanding of Windows Active directory to troubleshoot issues related to Account administration & access 
• Good knowledge of O365 support – Outlook, OneDrive, MFA configuration & troubleshooting 
• Understanding of Windows OS support activities like doing startup issues, memory & disk utilization 
• You will work on the Understanding of printer functionalities 
• Work on the Understanding of different hardware and OS (Desktop, Laptop) 
• Also required for the Understanding of Microsoft Office suite and also troubleshooting basic Microsoft office related issues 
• Have strong Knowledge in networking issues (like connecting to the internet, network etc.) 
• Understanding of VPN connectivity & troubleshooting
• Has strong experience in working with ITSM based ticketing tools (Service Now) 
• Have IT support experience is an added advantage 
• Posses the Ability to multitask in critical situations and also can provide Proactive and Predictive support 
• Possess Proficient in English language and have excellent ability to understand and converse with International Clients.

Documents required:

• You should carry two copies of the Latest Resume.
• An Aadhar Card (original and photocopy) with three passport size photographs are must.
• You need to carry any two Government Certified ID Proof like Adhar card  the PAN, Voter ID, Passport.
• Candidates should have all the necessary educational years  certificates along with the xerox copies.

Links to apply for the online ITC Infotech Recruitment 2022