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American Express Recruitment 2022| Freshers |Customer Care Professional| Opportunity

Apply online for American Express Recruitment drive 2022-2023 for freshers and experienced professionals. American Express job openings in India for the vacancies of entry level engineers and IT jobs. All the Interested and also eligible candidates can apply online for American Express careers in India through the provided official registration link. Candidates should practice American Express placement papers to crack the written exam and online test. If you are looking for American Express Infotech Jobs then you must check American Express latest Test Pattern and Syllabus For Freshers.

 

American Express Recruitment is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus Recruitment drive 2022 also. Here we are providing all details about the American Express vacancy. Candidates will be required to make sure they fit for the eligibility criteria such as educational qualification, and age limit as such and if they find themselves relevant then they could get down to the American Express Recruitment form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs required to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.

 

American Express Recruitment 2022

 

American Express understands that with the appropriate backing, both individuals and companies can  advance in amazing ways. whether or not assisting their clients’ financial security to  advance, elevating trade to new heights, or  urging individuals to travel and experience new things. Coworkers are always redefining what is possible. and they are delighted to support one another at all times. Also the path When you sign up for #TeamAmex, you are a portion of a diversified 60,000+ community colleagues working together to deliver a daily great client service. This includes both internal and external key servicing  activities, GG provides exceptional client service  to Cardholders, retailers, and business clientele  while offering world-class credit, globally services for fraud and collections.

 

Company name: American Express 
Company website: https://www.americanexpress.com/en-in/
Industry type Banking 
Role: Customer Care Professional 
Salary: Not Mentioned 
Location: Gurugram 
Key skills: International voice process, Customer service, voice process 
Qualifications: Any Graduate 

 

American Express Recruitment 2022 – Job Description

 

  • Every day, American Express strives to offer the greatest customer experience in the world. 
  • American Express will be able to centralise the complaints process in a way that benefits our customers and allows us to more effectively use our level of service thanks to the Dispute and Fraud Gate (DGT) team inside Global Services Group (GSG). 
  • This job requires shift work and weekend work, and it operates around the clock. Continuous adaptability is necessary. 
  • To consistently deliver the best customer experience in the globe while effectively resolving Amex CM queries.

 

American Express Recruitment 2022 – Roles and Responsibilities

  • Give Consumer Card Members an Excellent Calling Experience. 
  • Resolve any customer inquiries, and when appropriate, adhere to established procedures. 
  • To ensure the best possible solutions and FCR for card members, offer alternatives and use superior service standards and call handling techniques. 
  • Deliver metrics in line with goals to the customer, employees, and shareholders. 
  • In order to meet customer demands and ensure that quality service is always provided, it is recommended that issues be brought to light through feedback and that workflows, procedures, and service levels be changed. 
  • quality and compliance guidelines observance. 
  • Quick-thinking and responsiveness to customer inquiries 
  • Respond to inquiries about client accounts in a hurried, organised customer care atmosphere to provide exceptional customer service. 
  • Develop and maintain customer ties with each interaction in quantifiable client value 
  • Record pertinent account data and provide the client with personalised solutions. 
  • Produce outstanding outcomes as judged by customer satisfaction, effectiveness, efficiency, and quality.

American Express Recruitment 2022 – Eligibility Criteria

  • Quick-thinking and responsiveness to customer inquiries 
  • Provide exceptional customer service by answering inquiries about Experience 
  • Experience with international voice processes of at least 1 year  Academic History 
  • Ideally, a graduate in any field with functional, technical, and/or 
  • Understanding of Platforms and Behavioral Domains 
  • Must have effective at solving problems 
  • Exceptional verbal and textual communication 
  • Have basic familiarity with MS Office

Documents required:

 

  • You should carry two copies of the Latest Resume.
  • An Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any two Government Certified ID Proof like Adhar card  the PAN, Voter ID, Passport.
  • Candidates should have all the necessary educational years  certificates along with the xerox copies.

 

Links to apply for the American Express Recruitment 2022

 

Apply Online

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Official Website

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Edufork Homepage

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